Extended Warranty Plan (EWP), also commonly referred to as Extended Warranty Service Contract (EWSC), Extended Service Plan (ESP), Extended Warranty (EW) is a Service Agreement that replicates and extends the manufacturer's warranty on your product by a specified period. It effectively transfers the financial risk of product break down from the buyer of the EWP to its provider. In event of the covered product breaking down functionally, the provider of the EW undertakes the repairs of the product as per the terms specified in the EWP.

You enjoy truly unlimited repairs upto sum insured of the product. Every time your appliance breaks down, Tech-Tezas will repair it as per the EWPRO+ terms and reduce the sum insured by the claim amount. However, there is no restriction on the number of repairs/ claims on the appliance as long as there is sum insured/ balance sum insured remaining in the plan..

Extended Warranty Pro+ includes Android Smartphones, iPhones (iOS), Tablets, iPads (iPadOS), macOS Devices (MacBooks, iMacs), Windows Laptops, and other smart mobile devices. We will add more OS-based device categories in the due course.

In the rare case that we're not able to repair your product in 10 business days from the time of our service expert's first visit for a covered repair, you will be entitled to a monetary settlement reflecting the prevailing market value of your product post applicable depreciation. The current market value will be the cheapest price available as determined solely by us. e.g. Let's assume that you bought a device originally for Rs. 25,000 for which we are going to provide a replacement. If the product is now available for sale at Rs. 22,000 with some seller, then the prevailing market value for your product will not be higher than Rs. 22,000. The settlement amount will be calculated by applying depreciation on Rs. 22000. Depreciation rates will be 15% for 1st year of extended warranty and 30% for 2nd year of extended warranty. If a replacement (either by way of replacement product or a monetary settlement) is made, there will no longer be coverage under the contract and all obligations will be deemed satisfied. Please refer the T&C for more details.

The EWPRO+ does not cover products which have been misused, tampered with, modified or damaged as a result of accident, liquid, grit, impact, lack of proper care and maintenance as indicated in the manual of operation by the manufacturer. For further details, please refer to the detailed TnC of the product.

No, EW Pro+ only covers mechanical and electrical damage arising out of normal usage. Damages resulting out of accidents, misuse, neglect or failure to follow the manufacturer's warranty are not covered.

No, the Extended Warranty Pro+ is non-transferable and non-renewable at this point in time.

If the name on the Product's invoice is not the same as the name of the person buying the Extended Warranty Pro+ plan, we will require a declaration from the person gifting the product in a requisite format. Please call us on 1800-123-3330 after you purchase the plan and we will be happy to assist you in this respect.

Accidental and Liquid damage are not covered as per the terms of Extended Warranty Pro+ plan.

The products that have been repaired under the manufacturer's warranty or otherwise prior to the enrolment will not be eligible for EW PRO+. The company reserves the right to deny any claim under EW PRO+ for such products where a repair has already happened prior to buying EW PRO+.

Extended Warranty Pro+ plans are sold through renowned electronic retailers, authorized representatives of Tech-Tezas and also through our call center. You would soon be able to buy it from the Tech-Tezas App as well as website.